“CECP delivers holistic and person-centred NDIS and Aged Care support services designed to enhance independence, wellbeing, safety, dignity, and meaningful everyday living through compassionate, culturally respectful, and community-focused care.”

“We currently support clients in  Sydney, Western Sydney, Northern Beaches,  Eastern Suburbs,  inner west, Sutherland Shire,  Illawarra/ South Coast and surrounding NSW regions.”

Yes. CECP specialises in culturally aware, faith‑respectful, and family‑centred support. We tailor services to each participant’s cultural, religious  and personal values.

You can complete our Referral Form, call 1300 953 628, or email info@complementarycare.com.au. Support coordinators can also send referrals directly via email.

Most supports can begin within 3–7 days, depending on availability and participant needs. Urgent cases may be prioritised.

Yes. We support Agency‑Managed, Plan‑Managed, and Self‑Managed participants.

Yes, we provide safe and reliable transport for appointments, shopping, community activities, and social outings.

All CECP staff hold NDIS Worker Screening, First Aid/CPR, police checks, and receive ongoing training in person‑centred care, cultural safety, and professional practice.

Yes. Our team can support participants with higher support needs. More complex cases are reviewed individually to ensure safe and appropriate care.

We deliver compassionate  values‑driven, culturally respectful care grounded in Family, Faith & Freedom. Our services are personalised, flexible, and highly responsive to participant and family needs.

Phone: 1300 953 628
Email: info@complementarycare.com.au
Website: www.complementarycare.com.au

“Yes. CECP understands the importance of compassionate and respectful support for older individuals and their families. We aim to provide assistance that promotes dignity, comfort, emotional wellbeing, and quality of life while supporting families through the care journey.

We recognise the value of patience, communication, trust, and culturally respectful support when caring for older members of the community.”

“Yes. CECP understands the importance  respectful support for older individuals and their families. We aim to provide assistance that promotes dignity, comfort, emotional wellbeing, and quality of life while supporting families through the care journey.

We recognise the value of patience, communication, trust, and culturally respectful support when caring for older members of the community.”

“Absolutely. CECP values family involvement and open communication. We understand that families often play an important role in supporting participants and older loved ones.

We encourage collaborative care planning to ensure supports align with”

• Individual goals
• Personal preferences
• Cultural considerations
• Daily routines
• Family expectations and wellbeing

Starting CECP Services is simple and personalised. We begin with an initial contact or referral, followed by a discussion about your needs, goals, culture, language, and preferences. Together, we develop a tailored support plan, complete the service agreement, and match you with suitable support staff. Once services commence, we provide ongoing support and regular reviews to ensure your needs and goals continue to be met.

“Starting supports with CECP is very simple.

The process will generally includes:

1. Initial contact and discussion
2. Understanding support needs and goals
3. Service suitability assessment
4. Agreement and support planning
5. Commencement of supports

Our team aims to make the process welcoming, clear, and stress-free for participants and their families.”

“CECP was founded from family experiences that had a need for compassionate, respectful, and a cultural understanding to support individuals and their families requiring care. Our mission is to help people feel genuinely supported, respected, and valued throughout every stage of their journey.”

“Yes, CECP understands that support needs can change overtime and we aim to provide flexible and tailored support alligned with each participants lifestyle and goals.”